Frequently Asked Questions

I purchased the content, but I am getting an error message when I try to play the video:
This video file cannot be played.(Error Code: 232011)

It is totally normal to get this message before the live stream has started. Live streams will begin approximately 5 minutes prior to the wrestling action. If you continue to get this message after the event time, try refreshing your browser. If you still cannot connect, please message us using the Contact link below.

I purchased the content, but my browser still shows a "Buy Now" button, and the links do not work.

Make sure that your cookies are enabled on your browser. We use cookies to track your purchase.

If your cookies are enabled, and you are still unable to access the content, your link may have timed out. Refreshing the browser most likely will not help. You should click the buy now button again and sign in using the method you used to make the purchase the first time (e.g.Facebook, Google+, Email). This should return a message that you already purchased the content, and will re-activate your links.

If it asks you to purchase again, something went wrong with the sign-on process. Message us using the Contact information below so we can investigate.

I purchased content and it was playing, but now I have an "Access Denied" Message

Your validation has timed out. Try refreshing the browser and select the video link again. If this does not work, please contact us.

Contact us:

TEXT - (907) 631-2285

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